Frequently Asked Questions
Everything you need to know about styling your home with Haute Decor.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for those who need their decor sooner.
What is your return policy for home accents?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom furniture and final sale items are non-returnable.
Are your materials sustainably sourced?
Yes, Haute Decor is committed to ethical sourcing. We prioritize reclaimed woods, organic textiles, and artisan partnerships to ensure high-quality, eco-friendly products.
Do you offer interior design consultations?
We currently offer complimentary 15-minute virtual styling sessions to help you select the perfect pieces for your space. You can book a slot via our 'Styling Services' page.
What should I do if my item arrives damaged?
In the rare event of damage during transit, please contact our support team within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund immediately.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm for larger furniture purchases.